General

  • All prices on www.cuckooclocks.online are quoted in Australian dollars.
  • Prices are subject to change without notice.
  • Special orders may incur additional import/freight charges.
  • Once an order is placed online, it may take up to 6 weeks to arrive if the clock is currently out of stock.

Delivery Cost

  • Shipping on all orders is Free within Australia. International orders will be subject to additional shipping costs.

Refund Policy

  • If Cuckoo Clocks online deems a product faulty and has been purchased within the warranty period, Cuckoo Clocks Online will refund the customer the purchase price.
  • Cuckoo Clocks Online may request the return of faulty goods before providing a refund.

Warranty

  • All mechanical cuckoo clocks come with a 2 year warranty.
  • Quartz cuckoo clocks come with a 1 year warranty.
  • Cuckoo Clocks Onlineā€™s obligation under this Clock warranty is to repair any mechanical defects free of charge for the stated period of warranty. The warranty is null and void if, the clock has been dropped, damaged, or in any way misused: or if the working parts have been tampered with in any way. Postage of clock to and from the repairer is payable by the customer